Workshop & Class Booking Terms and Conditions
1. Bookings & Payments
• All bookings must be made in advance and are confirmed upon full payment.
• Prices are listed in AUD and include GST where applicable.
• We reserve the right to refuse or cancel bookings at our discretion.
2. Cancellations & Refunds
• 7+ days notice: Transfer to another date or receive a 6-month credit.
• 3–6 days notice: Transfer to another date (no refunds).
• Less than 72 hours: No refunds, credits, or transfers.
• Bookings may be transferred to another person with prior notice.
• No-shows forfeit payment.
3. Class Cancellations by Us
• Classes may be cancelled due to low enrolment, illness, venue issues or unforeseen circumstances.
• Participants will be offered a transfer or full refund.
• We are not responsible for travel or accommodation costs.
4. Health & Safety
• Workshops involve tools and equipment including saws, torches, and polishing machines.
• Participants must follow safety instructions and wear appropriate clothing.
• Unsafe behaviour may result in removal from class without refund.
5. Age Requirements
Standard workshops are suitable for ages 12+ unless otherwise specified.
6. Materials & Pricing
• Class fees include materials specified in the class description.
• Additional materials or upgrades may incur extra charges.
• Precious metal prices are subject to market fluctuations.
7. Photography
• We may take photographs during workshops for promotional purposes.
• Please notify us prior to class if you do not wish to be photographed.
8. Liability
• Participation is at your own risk.
• Liability is limited to the cost of the class booking.
• Nothing excludes rights under Australian Consumer Law.
9. Private Bookings
• Private workshops require a deposit.
• Final numbers must be confirmed 7 days prior to the event.